Frequently Asked Questions
What is the return policy?
Your satisfaction is my priority. If you’re not completely happy with your purchase, you may return it within 14 days of delivery for a refund or exchange.
Eligibility
Items must be unworn, undamaged, and in their original condition.
How to Return
- Email me at info@cancrico.com with your order number.
- I’ll reply within 1-2 business days with return instructions.
- Ship the item back to me. I will provide a prepaid shipping label.
- Once I receive your item, I’ll issue your refund to your original payment method within 3- 5 business days.
Damaged or Incorrect Items
If your order arrives damaged or isn’t what you ordered, contact me within 7 days of delivery and I’ll replace it or refund you in full, including shipping.
Are any purchases final sale?
No. I accept returns on all items. If a piece isn’t the right fit, I’ll gladly take it back.
When will I get my order?
Orders ship via UPS and typically arrive within 3 business days.
Where are your products manufactured?
Each piece is handmade by me using high-quality materials sourced from trusted local and global partners, chosen for quality and fair value.
How much does shipping cost?
Shipping is calculated at checkout based on your location and order total, so you’ll always see the cost before you buy. Local shipping is free, and all orders over $30 ship free.